Indigofeedback participants can start the survey at www.indigofeedback.com by clicking the “Start Survey” button, selecting English or French, and following the on‑screen prompts. The same questionnaire is available by calling 866‑379‑4970 between 9 am and 9 pm Eastern Time, where a recorded voice asks for the receipt number and then guides the caller through each question. After the final answer, the entry is automatically placed in a monthly draw for a $500 Indigo gift card; winners are contacted by email or telephone. The survey accepts computers, tablets, smartphones or landline calls, making easy to respond from any location.
Indigo operates more than 80 locations across Canada, including flagship stores in Toronto and Vancouver that feature a café, author events and a full range of books, toys, music and home décor. To join the survey a shopper must have a valid receipt with the invitation code, be at least 13 years old and possess an internet‑enabled device or telephone. The company stores responses in a secure Canadian database that follows PIPEDA, and uses only aggregated data to improve product selection, staff training and promotional offers. The $500 prize expires after thirty days if not claimed.
Indigo invites shoppers to share their thoughts through an online questionnaire that offers a chance to win a $500 gift card. The survey is short, taking roughly five minutes, and the feedback helps improve store services across Canada.
WHAT IS INDIGO?
Indigo is a Canadian retailer known for its broad selection of books, toys, music, and gifts. Founded in 1960, the chain operates more than 200 stores nationwide and holds its corporate headquarters at 150 King Street West, Toronto, Ontario.
Beyond selling physical products, Indigo runs community events, author talks, and a subscription program that delivers personalized book selections to customers’ doors. The brand emphasizes a welcoming atmosphere, with staff trained to assist readers and shoppers of all ages.
Indigo’s parent company, Indigo Books & Music Inc., employs over 6,200 staff members in roles ranging from store associates to corporate analysts. The company runs an online shop at indigo.ca, which mirrors the in‑store experience and offers same‑day pickup at many locations.
For customers looking for nearby services, Indigo’s store locator on the official site provides addresses, phone numbers, and hours of operation, making easy to plan a visit or schedule an appointment with a personal shopper.
HOW TO ENTER INDIGO SURVEY?
You can start the Indigo Survey by to the official survey page at www.indigofeedback.com using any internet‑connected device. The site is optimized for desktop computers, laptops, tablets, and smartphones.
Once on the survey homepage, you will see a clear invitation to begin. If you prefer speaking with a representative, you may take the survey over the phone by dialing 866‑379‑4970 and following the voice prompts.
Both methods you through a series of short questions about your recent store visit, purchase details, and overall experience. After completing the questionnaire, your entry is automatically entered into the sweepstakes for a $500 Indigo gift card.
Online Entry Process
- Open a web browser and go to www.indigofeedback.com.
- Select your preferred language—English or French.
- Enter the city, province, or postal code where you shopped.
- Provide the date and time of your visit.
- Answer the remaining questions about spending, staff interaction, and store conditions.
Phone Entry Process
- Dial 866‑379‑4970 from any phone.
- When prompted, supply the same details asked in the online version.
- Confirm your contact if you wish to receive future promotions.
- Submit the completed survey by following the final voice instructions.
SURVEY REWARD
Completing the Indigo Survey gives you a chance to win a $500 Indigo gift card, which can be used for books, home décor, or any product sold at Indigo locations and online.
The reward is part of a broader initiative to encourage honest feedback. Winners are randomly selected from all eligible entries and notified via email or phone within two weeks after the survey period closes.
Gift cards are delivered electronically, allowing immediate use on the Indigo website or in‑store. This incentive adds a fun element to the feedback process supporting continuous improvement of the shopping experience.
SURVEY REQUIREMENTS
Before you begin, make sure you meet the basic requirements to take the Indigo Survey.
- Device: A computer, smartphone, tablet, or laptop with a web browser.
- Internet: Stable connection to load the questionnaire without interruptions.
- Receipt: A recent Indigo purchase receipt that includes a survey invitation code.
- Age: You must be at least 13 years old, or have parental consent if younger.
Having these items ready will streamline the process and reduce the chance of technical issues.
INDIGO SURVEY INSTRUCTIONS
Follow these step‑by‑step directions to complete the Indigo Survey efficiently.
- Visit the survey portal at www.indigofeedback.com or the alternative link https://survey.foreseeresults.com/indigo.
- Choose English or French as your language preference.
- Enter your city, province, or postal code to locate the correct store.
- Provide the exact date you visited the store, using the format MM/DD/YYYY.
- Specify the time of day you were in the store (morning, afternoon, evening).
- Indicate your total spend for that visit, rounded to the nearest dollar.
- Supply your age range and the store number where you shopped.
- Rate staff behavior and customer service on a scale from 1 (poor) to 5 (excellent).
- Answer additional short questions about product availability, store cleanliness, and checkout speed.
- If you want to receive future promotional emails, enter your name, phone number, mailing address, and email address.
- Review all responses for accuracy, then click the “Submit” button to finish.
After submission, a confirmation page will display a thank‑you message and a reference number for your records. Keep this number if you need to follow up about your entry.
FREQUENTLY ASKED QUESTIONS
Below are the most common questions shoppers have about the Indigo Survey, along with detailed answers that cover eligibility, privacy, and prize details.
How long does the Indigo Survey take to complete?
The survey is designed to be concise, typically requiring five to seven minutes of your time. consists of multiple‑choice and short‑answer fields that focus on your most recent store visit. the questionnaire adapts to your responses, you won’t see irrelevant questions, which helps keep the total time short. If you encounter any technical issues, you can pause and resume later by using the reference number provided at the start of the survey. Most participants finish on their first attempt, especially when they have their receipt and shopping details ready before beginning.
Is my personal safe when I submit the survey?
Indigo takes privacy seriously and follows Canadian privacy legislation. Any personal data you provide, such as your name, address, and email, is stored on secure servers that use encryption to protect against unauthorized access. The is used solely for the purpose of the survey, prize notification, and optional marketing communications. You can opt out of future emails at any time by clicking the “unsubscribe” link in the promotional messages you receive. Indigo does not share your data with third‑party advertisers without your explicit consent.
Can I take the Indigo Survey if I purchased online?
Yes, the survey accepts entries for both in‑store and online purchases. When you shop on indigo.ca, you will receive an email receipt that includes a survey invitation code. Use that code on the survey site, and answer the questions based on the delivery experience, website navigation, and product satisfaction. The same reward eligibility applies, and online shoppers have an equal chance of winning the $500 gift card. Be sure to have the order number handy, as is required to verify your purchase.
When will the winner of the $500 gift card be announced?
Indigo selects the prize winner through a random drawing conducted approximately two weeks after the survey closing date. Winners are contacted via the email address or phone number they provided on the survey. The announcement is posted on the official Indigo website’s news section, which you can check for updates. If you do not hear from Indigo within 14 days, you may verify your entry status by calling the customer service line at 866‑379‑4970 and referencing your survey reference number.
What should I do if I experience technical problems during the survey?
If the survey page fails to load or you encounter error messages, first check your internet connection and try refreshing the browser. Clearing your browser cache or using a different device can resolve most issues. Should the problem persist, you can call the survey support line at 866‑379‑4970 for assistance. The support team can you through the process or provide a temporary link to complete the questionnaire. Remember to note any error codes you see, as this helps the technical team troubleshoot more quickly.
Are there any restrictions on who can win the gift card?
The prize is open to Canadian residents who are at least 13 years old and have completed the survey in full. Employees of Indigo, their immediate families, and anyone involved in creating or administering the survey are excluded from winning. Winners must claim the prize within 30 days of notification; otherwise, the award may be forfeited and a new winner drawn. The gift card is issued electronically and can be redeemed at any Indigo location or on indigo.ca, subject to standard terms and conditions.